FAQs


Q: What is mSlots?
A: mSlots is a real-money casino designed especially for your mobile phone.

Q: Can I play mSlots games for free?
A: Yes. All new players get £10 free to play with before they even register.

Q: Does it cost me anything to join?
A: No, registration is free of charge!

Q: How much will the service cost me?
A: Nothing! Other than the data traffic changed by your network operator you will not be charged for using the service.

Q: Free £10?! What's the catch?
A: There is no catch! As soon as you download your first mSlots game, we'll credit your account with £10. Download here now.

Q: What kinds of games do you have?
A: We have a selection of all types of casino games including mobile slots and mobile bingo games. Download here now.

Q: Can I win real cash?
A: Yep. The mSlots Mobile Casino is just like a real casino. People win life-changing amounts everyday!

Q: How do I collect my winnings?
A: It's very quick & easy to collect your winnings. Just go to the Members Area and click Cash Out. Click here for more details..

Q: What methods of payment do you accept?
A: You can pay by charging to your phone bill, your credit / debit card, or by Ukash. Read more about our deposit options here.

Q: I have forgotten my password. What should I do?
A: You can use our password reminder function on this website to retrieve your password. Select Members Area, then click the 'Forgotten your password' link on the left and enter your mobile number. An SMS will then be sent to you with your username and password. Should you require further assistance please contact our Customer Support Team on 0845 557 0867 or email us at support@mslots.com.

Q: How can I change my password?
A: You can change your password on our website. Just login to the Members Area with your existing username and password. Select 'Manage Account' button on the left hand side of the screen. Then click on the 'Change Password' link. Should you require further assistance please contact us by phone or email.

Q: Is my personal data secure?
A: Absolutely! Due to the nature of wireless communication the service has been designed with higher security levels than the world wide web. Your personal data is our primary concern and as such we have employed multiple encryption technologies to ensure that the information passing between your phone and our servers is completely secure.


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